Cookie Policy

    Cookies & Your Privacy

    How we use cookies and similar technologies on our website and Portal.

    Effective Date: December 7, 2025

    Last Updated: December 7, 2025

    1. Introduction

    This Cookie Policy explains how Bespoke Learning uses cookies and similar technologies on our website and Portal.

    This Policy should be read together with our Privacy Policy and Terms of Service.

    2. What Are Cookies

    Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

    Similar technologies include:

    • Local storage: Data stored in your browser
    • Pixels: Small images that track activity
    • Web beacons: Tracking codes in emails
    • SDKs: Software development kits in apps

    For simplicity, we refer to all of these as "cookies" in this Policy.

    3. Why We Use Cookies

    We use cookies to:

    • Remember your login and preferences
    • Keep your session secure
    • Understand how visitors use our website
    • Improve website performance
    • Provide personalized content
    • Measure marketing effectiveness (for adults only)

    We do not use cookies to track children for advertising purposes.

    4. Types of Cookies We Use

    4.1 Essential Cookies (Always Active)

    Purpose: Required for website and Portal to function properly

    What they do:

    • Authenticate your login
    • Remember your session
    • Store cookie consent choices
    • Enable security features
    • Maintain language preferences
    • Support core Portal functionality
    CookiePurpose
    session_idKeeps you logged in
    cookie_consentRemembers your cookie choices
    csrf_tokenPrevents security attacks
    timezoneDisplays correct times for your location

    Duration: Session cookies (deleted when you close browser) or up to 1 year for persistent features

    You cannot disable essential cookies through our cookie tools because they are required for the website to work.

    4.2 Analytics Cookies

    Purpose: Help us understand how visitors use our website and Portal

    What they do:

    • Count page visits
    • Track popular pages
    • Measure time on pages
    • Identify navigation patterns
    • Detect technical errors
    • Improve user experience

    Services we use:

    • Google Analytics: Website and Portal traffic analysis
    • Vercel Analytics: Website performance monitoring
    • Supabase Analytics: Portal usage patterns
    CookiePurpose
    _ga (Google Analytics)Distinguishes users
    _gid (Google Analytics)Distinguishes users
    _gat (Google Analytics)Throttles request rate

    Duration: Typically 2 years | Your control: Disable through cookie preferences

    4.3 Marketing and Advertising Cookies

    Purpose: Support marketing activities and measure ad effectiveness

    We use marketing cookies only for users 18 and older. We do not use advertising cookies to target children or minors.

    Services we use:

    • Google Ads: Advertising and remarketing
    • Facebook Pixel: Social media advertising
    • LinkedIn Insight Tag: Professional network advertising
    CookiePurpose
    _gcl_au (Google Ads)Conversion tracking
    _fbp (Facebook)Ad delivery and measurement
    li_sugr (LinkedIn)Browser identification

    Duration: 90 days to 2 years

    California residents: This may constitute a "sale" or "share" under CCPA. You can opt out using our cookie settings or "Do Not Sell or Share" link.

    4.4 Personalization Cookies

    Purpose: Remember your preferences and customize your experience

    What they do:

    • • Remember your language choice
    • • Store display preferences
    • • Customize learning recommendations
    • • Personalize Portal interface

    Examples:

    • user_preferences - Interface settings
    • language - Language selection
    • theme - Light/dark mode

    Duration: Up to 2 years | Your control: Manage through cookie preferences or Portal settings

    4.5 Third-Party Cookies

    What they are: Cookies set by services we integrate with

    Third parties who may set cookies:

    Google: Gemini, Analytics, Ads
    Stripe: Payment processing
    Clerk: Authentication
    Zoom/Google Meet: Video conferencing
    Flint: Learning chatbot
    Social media: Sharing and login

    Third-party cookies are subject to those companies' privacy policies. You can block third-party cookies in your browser settings.

    5. How Long Cookies Last

    Cookie TypeDuration
    Session cookiesDeleted when you close your browser
    Essential cookiesUp to 1 year
    Analytics cookiesUp to 2 years
    Marketing cookies90 days to 2 years
    Personalization cookiesUp to 2 years

    You can delete cookies manually through your browser settings at any time.

    6. Managing Your Cookie Preferences

    6.1 Cookie Preference Center

    Our cookie banner appears when you first visit our website. You can:

    • Accept all cookies
    • Accept only essential cookies
    • Customize your preferences by category

    To change your choices later:

    • • Click "Cookie Settings" link in website footer
    • • Visit Portal account settings
    • • Clear cookies through your browser and revisit site

    6.2 Browser Settings

    All browsers let you control cookies:

    Google Chrome

    Settings → Privacy and Security → Cookies and other site data

    Mozilla Firefox

    Settings → Privacy & Security → Cookies and Site Data

    Safari

    Preferences → Privacy → Manage Website Data

    Microsoft Edge

    Settings → Cookies and site permissions → Cookies and site data

    Blocking all cookies may prevent you from using Bespoke Learning services, as essential cookies are required.

    7. Opt-Out Tools

    7.2 Platform-Specific Opt-Outs

    Google AdsFacebookLinkedIn

    7.3 Global Privacy Control (GPC)

    We honor Global Privacy Control signals sent by supported browsers as opt-out requests for:

    • Marketing and advertising cookies
    • Cross-site tracking
    • Sale or sharing of personal information (CCPA)

    Browsers supporting GPC: Brave, Firefox (with Privacy Badger), DuckDuckGo, OptMeowt extension

    7.4 Do Not Track (DNT)

    Many browsers offer Do Not Track settings. However, there is no industry standard for honoring DNT signals. We respond to GPC signals instead, which have clearer technical specifications.

    8. Children's Privacy and Cookies

    We treat children's privacy with special care.

    Students Under 13

    • Parental consent for analytics cookies
    • No advertising or tracking cookies
    • Essential cookies only until consent

    Students 13-17

    • No advertising cookies for minors
    • Analytics with consent only
    • Parent can manage via Parent Portal

    Students 18+

    • Standard cookie practices apply
    • Full control over preferences

    COPPA compliance: We comply with Children's Online Privacy Protection Act regarding cookies and tracking technologies for children under 13.

    9. Updates to Cookie Policy

    We may update this Cookie Policy from time to time to reflect:

    • Changes in cookie usage
    • New services or technologies
    • Legal or regulatory requirements
    • User feedback

    Material changes will be communicated via:

    • • Website banner notification
    • • Email to registered users
    • • Updated "Last Updated" date at top of this Policy

    Continued use of our website after changes constitutes acceptance of updated Cookie Policy.

    10. Jurisdiction-Specific Information

    EUEuropean Union (ePrivacy Directive and GDPR)

    EU law requires consent for non-essential cookies.

    Your rights: Refuse non-essential cookies, withdraw consent at any time, access information about cookies we use, lodge complaints with your Data Protection Authority.

    UKUnited Kingdom (PECR and UK GDPR)

    UK law requires consent for non-essential cookies. Similar rights to EU users. Contact: Information Commissioner's Office (ICO) - www.ico.org.uk

    CHSwitzerland (FADP)

    Swiss law requires transparency and control over cookies. You have rights to know what cookies are used, control non-essential cookies, and lodge complaints with FDPIC.

    CACalifornia (CCPA/CPRA)

    "Sale" or "Sharing": Use of certain advertising cookies may constitute "sale" or "sharing" under CCPA.

    Your rights: Opt out of sale/sharing via cookie preferences, "Do Not Sell or Share" link, or Global Privacy Control (GPC).

    CACanada (PIPEDA)

    Canadian privacy law requires meaningful consent for cookies. You can withdraw consent for non-essential cookies, access information about cookies, and lodge complaints with Office of the Privacy Commissioner of Canada.

    12. Contact Us

    Bespoke Learning Solutions

    Toronto, Ontario, Canada

    Cookie Questions

    hello@bespokelearning.io

    Manage Your Cookie Preferences

    Click below to view and change your cookie settings at any time.

    Learn more about cookies:

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